Frequently Asked Questions
Everything you need to know about Everyday Surprises
Planners
Download the Everyday Surprises app for free from:
• Google Play Store – for Android devices
• Apple App Store – for iPhones and iPads
Or click 'Get the App' on 'Everyday Surprises' landing page. Once downloaded you can sign up as a Planner or Vendor and start your journey!
Once registered as a planner, navigate to your dashboard and click on 'Create Plan'. Follow the prompts to set your date, goal, and celebrant details.
We currently support major cities across Nigeria, with vendors primarily concentrated in Lagos, Abuja, and Port Harcourt.
After creating your plan, you will receive a unique shareable link. Send this link via WhatsApp, SMS, or social media to your friends and family.
Contributors
No, contributors do not need to create an account. They can simply click the planner's shared link and securely checkout as a guest.
All payments are processed through bank-level secure gateways (e.g., Paystack/Flutterwave). We do not store your raw card details.
Yes, during checkout, you can attach a personalized birthday message which will be delivered to the celebrant.
The planner receives whatever funds are contributed by the deadline and can still proceed to book vendors within that budget.
Vendors
Click the 'For Vendors' tab and select 'Become a vendor'. Fill out the initial registration form to start the verification process.
You will need a registered business name, government-issued ID, a portfolio of past work, and guarantors for safety verification.
Vendors receive payouts directly to their registered bank accounts immediately after a successful service delivery is confirmed.